September 2019
I was not impacted by Sony cancelling some pre orders. I and many others have an issue where in July we pre ordered the ultimate edition using the in game advertisement banner in NHL 19. I had no issues other than am missing my EA cover athlete 85 rated player choice pack (1 of 3). Many have commented on my social media and on EA help with this issue and chat is offering no help. This is an EA issue and not Sony.
We need the content tent we paid for and quick. An 85 player is only of use when the game is early as upgrade cards come out in ultimate team often. This was meant to pay extra and get these perks which give you an early boost. Instead I’m paying for it and not getting the card and play others who have it .
This is a reputational risk for the company and needs to be made right quick.
September 2019
I pre ordered nhl 20 ultimate edition in June and still never received the athlete cover choice pack.
September 2019
Same
September 2019
Me too!
September 2019
September 2019
Yepp me too.
Ea cant do anything, they say its xbox related and xbox says you have to go to ea.
September 2019
So I preordered NHL 20 The Ultimate Edition and I did it before July 18 but I never received my Cover Athlete pack. Please help, I would really appreciate it.
September 2019
same
September 2019
Same
September 2019
Same here. I've been on the phone with both EA and Sony and both keep blaming the other. Waste of like 5 hours of my day. This needs to be corrected.