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Re: Missing content

by Zeelmaekers
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Missing content

★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Untracablekiller
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. *
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. *
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? *
When did this happen? (dd.mm.yy hh:mm) *
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I contacted live support
What should be happening instead? I should receive rank rewards after ranking up
Steps: How can we find the bug ourselves? *

Hello everyone

I have an issue concerning Apex Legends.

I have reached Platinum and Diamond ranks in season 3, But I haven't received any of the rank up rewards. Which supposed to include rank badges and weapon cosmetic for both platinum and diamond, plus Dive trail for diamond rank. Please help me 

PSN: Untracablekiller 

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Re: Missing content

Hey @Untracblekiller 

Ranked rewards are given to the account went the Ranked season has ended.
Currently, the Ranked Series 2 is still running but you will receive your ranked rewards when Ranked Series 2 (Season 3) Has ended.

I'm a volunteer, I do not work for EA or Respawn
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Having technical issues with Apex? Check out this Troubleshooting Guide

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Message 2 of 3 (580 Views)

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Re: Missing content

Hey @Untracblekiller 

Ranked rewards are given to the account went the Ranked season has ended.
Currently, the Ranked Series 2 is still running but you will receive your ranked rewards when Ranked Series 2 (Season 3) Has ended.

I'm a volunteer, I do not work for EA or Respawn
Cool post? Help them level up by giving +XP They'll appreciate it.

Was it the solution to the question? Mark it as a solution 
Having technical issues with Apex? Check out this Troubleshooting Guide

Message 2 of 3 (581 Views)
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Re: Missing content

★★ Novice
@Zeelmaekers Thank you very much for the clarification bro much appreciated
Message 3 of 3 (397 Views)
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