June 2021
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone xr
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 111-343-563
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Conquest credits are not being awarded when feats are accomplished. I get the icon saying I accomplished the feat and eared credits, but the total I have doesn’t change.
Steps: How can we find the bug ourselves? Play a conquest battle node that is already beaten the first time to unlock a feat. Win the battle. See the icon saying feat accomplished. Check your credit score.
Connection Type Wifi
Please select your region North America
Country USA
I cannot add screen shots to your bug report because the files are too big.
Additionally this is the 4th time I have contacted ea about this issue. Your process for helping your customers with reporting these issues is very cumbersome and frustrating.
please refer to my other case file for the screenshots. Case 84777809
June 2021
Accomplished more feats still not get conquest currency
June 2021