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Re: Missing conquest credits

by ChristophIV
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Original Post

Missing conquest credits

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone xr
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 111-343-563
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Conquest credits are not being awarded when feats are accomplished. I get the icon saying I accomplished the feat and eared credits, but the total I have doesn’t change.
Steps: How can we find the bug ourselves? Play a conquest battle node that is already beaten the first time to unlock a feat. Win the battle. See the icon saying feat accomplished. Check your credit score.
Connection Type Wifi
Please select your region North America
Country USA

I cannot add screen shots to your bug report because the files are too big.  

Additionally this is the 4th time I have contacted ea about this issue.  Your process for helping your customers with reporting these issues is very cumbersome and frustrating.  

please refer to my other case file for the screenshots.   Case 84777809

Message 1 of 3 (85 Views)

Re: Missing conquest credits

★★★ Newbie

Accomplished more feats still not get conquest currency 

8E255233-A607-43A2-874C-0F5AFD0375C6.png
Message 2 of 3 (46 Views)

Re: Missing conquest credits

@sweetspacecape Feats don't directly award Conquest Currency. Those are keycards in your screenshot, which contribute to the prize box you receive and milestone rewards.
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I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.
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