Missing claimed Rancor raid gear

by TTVT-1
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Original Post

Missing claimed Rancor raid gear

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy A5
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 838-562-456
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Finished in 8th place for Heroic Rancor raid. The gear rewards showed 40 Mk 5 Arakyd Droid Caller salvage. I claimed the rewards and received my currency and Han shards but not the gear. The crystal value of a completed Mk 5 Droid Caller (50 salvage) is 1400 crystals so 40 salvage has an in-game value of 1120 crystals.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

 Finished in 8th place for Heroic Rancor raid. The gear rewards showed 40 Mk 5 Arakyd Droid Caller salvage. I claimed the rewards and received my currency and Han shards but not the gear. The crystal value of a completed Mk 5 Droid Caller (50 salvage) is 1400 crystals so 40 salvage has an in-game value of 1120 crystals.

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Re: Missing claimed Rancor raid gear

EA Live QV Team
Hi @TTVT-1 and thank you for the report. I am sending you a PM.
Message 2 of 2 (148 Views)