Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? DachiGato
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Idk
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)? Wraith and Watson
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Rewards menu after match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just got a win and was leaving the match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? About 4-5
When did this happen? (dd.mm.yy hh:mm) November 3rd 2020
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I have not received my apex pack
What should be happening instead? I should get my apex pack
Steps: How can we find the bug ourselves? I don’t know it appears to be random
I just won a match and got to level 302. Once I left the match I didn’t receive my apex pack for getting to that level. I have a clip on my Xbox but I don’t know how to attach it to this.
