Missing achievement [ Edited ]

[Folgers101]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google pixel 2 XL
OS Version QQ1A.200205.002
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I beat the basic training mission and never received the achievement linked to it
Steps: How can we find the bug ourselves? You won't be able to unless you go into my account and look at my quests page and see for yourself if it's completed
Connection Type Wifi
Please select your region North America
Country Canada

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I'm not able to attach screenshots because I am on the computer but I can tell you that I am level 75 (pretty much. just a smidge away)  I completed the basic training quest a long while ago and the achievement linked to it never popped. Unless this quest has multiple stages to it that I don't know about or it comes later which seems unlikely cause its a BASIC TRAINING quest. both those words mean something that you do at the beginning of a game not later on. It's actually quite discouraging because I am a completionist and I love star wars so this is actually getting on my nerves a bit that the achievement just wont unlock. I've gone through all my quests and not a single one of them says "basic training" so if there is anything anyone can tell me about what is going on that would be fantastic. I would really hate it if someone replied saying "did you log out and back in" or "did you try reinstalling" because yes I did try all of those. I am a completionist so those were my first steps as this problem has occurred before on other games this isn't something that can be solved with some joking tech support lines that you hear everywhere like when your TV stops working or the DVD player.

{Edited - deleted Player ID for account security. Please attach Ally Code instead}

[CG_MindTricks · Accepted solution]

@puNDuKE Thanks, we flagged this for review now.

[CG_MindTricks]

@Folgers101 Hi there, can you please post your Ally Code so I can have a look at this? Thanks.

[puNDuKE]

Hello! Was also hoping I could get some help. I do not wish to create a new Google Play account just to reset the data and all that to get the achievement.

The problem is the google play account linked after the training mission I believe? Anyway, some people say you can redo the A-1 mission to get the achievement but I have done it several times and have not gotten it. Thanks of any help.

Edited for player security - ChristophIV 

[ChristophIV]

@puNDuKE Hello there.

Could you provide you ally code, not player ID. It's the 9 digit number on the bottom of yoir profile page.

[puNDuKE]

Yes, my ally code is 298-225-581

[CG_MindTricks]

@puNDuKE Just to clarify, which Quest or Achievement are you referring to? Can you please reply with the name and description?
Thanks!

[puNDuKE]

The Force is Strong With You

Complete the first training mission

[puNDuKE]

Seeing that it has been a day without a response I just wanted to add that there are also a few different forum threads regarding this issue. If there is a way to add the quest/achievement so it can be completed again by doing the first mission or somehow linking it so it activates for the Googleplay achievement that would be great. It is the first achievement you unlock I believe and for most people the game links the Googleplay account shortly after so it is missed for most players.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/48762/achievement-in-google-play

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/1368/the-force-is-strong-with-me

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/17151/google-play-games-achievement-the-f...

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/4969/the-force-is-strong-in-you

[CG_MindTricks · Accepted solution]

@puNDuKE Thanks, we flagged this for review now.

[puNDuKE]

It would be nice for those that missed it to be able to do the first light side mission A-1 or have a way to redo the training to get the achievement in google play. Thank you!