May 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone X
OS Version 11.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 298246134
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I am missing the two zeta reward from mythic tier of the ewok event.
Steps: How can we find the bug ourselves? I'm not sure it can be replicated.
Connection Type Wifi
Please select your region North America
Country United States
I played through the mythic tier of the Ewok event on 4/28/2018 and 4/29/2018 and completed it both times. The reward was supposed to be 2 zeta materials for the first completion and 2 omegas for subsequent completions. When I was playing the morning of the 29th and completed the zeta challenge event, I noticed that I did not receive the two that I was supposed to from the ewok event. I was at 50 before completing the event on the 28th, and received 3 from the challenge on the 29th (I noticed I was missing the two after I got 1 zeta material after completing the challenge the first time, putting me at 51 at that time). I contacted EA support but they said they were unable to assist me and should seek help here.
Solved! Go to Solution.
May 2018
Hi there,
We checked your account and confirmed that you did receive the 2 Zeta mats from the Forest Moon event Tier 4 on the 28th of April.
You currently have 56 Zeta mats in your inventory.
Hope this helps.
May 2018
Hi there,
We checked your account and confirmed that you did receive the 2 Zeta mats from the Forest Moon event Tier 4 on the 28th of April.
You currently have 56 Zeta mats in your inventory.
Hope this helps.