Missing Rewards from Raid

[99edc3d91e790861]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone se
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 817-614-267
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug No rewards after completion of the heroic sith raid
Steps: How can we find the bug ourselves? .
Connection Type Wifi
Please select your region Europe
Country Germany

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone SE
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 817-614-267
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug No rewards after completion of the heroic sith raid
Steps: How can we find the bug ourselves? .
Connection Type Wifi
Please select your region Europe
Country Germany

‌

.

[CG_MindTricks · Accepted solution]

Thanks for bringing this to our attention. We are currently looking into it and I will follow up with you via PM.

Update 17/10/2018: The missing rewards for the guild have been added.

[CG_MindTricks · Accepted solution]

Thanks for bringing this to our attention. We are currently looking into it and I will follow up with you via PM.

Update 17/10/2018: The missing rewards for the guild have been added.

[99edc3d91e790861]

So any news? Our whole guild is affected, some Received  crystals, but no rewards 

[99edc3d91e790861]

Hi MindTricks myself and also the guild still waits for a Solution. Any update?