Missing Revan Shards from completed event

by Cellenis
Reply

Original Post

Accepted Solution

Missing Revan Shards from completed event

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 11.4,1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 252-863-684
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the Jedi Revan event and am still missing 55 shards.
Steps: How can we find the bug ourselves? This is a known issue.
Connection Type Wifi
Please select your region North America
Country USA

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple ipad
OS Version 11.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 252-863-684
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the Revan event, right after it started at Midnight on the morning of January 31, 2019. I received an error code and game restarted after the 6 star stage. I completed the 7 star level but was still 55 shards short. Now the vent no longer appears so I can’t attempt it again. I just want to get 5e shards I earned so I can activate the character.
Steps: How can we find the bug ourselves? Looks like it is well documented and now a known issue.
Connection Type Wifi
Please select your region North America
Country USA

Message 1 of 2 (222 Views)

Accepted Solution

Re: Missing Revan Shards from completed event

Hi, thanks for the report! Please add your information and ally code to the main thread.

https://answers.ea.com/t5/Bug-Reports/Missing-Jedi-Knight-Revan-shards/m-p/7401629#M22374
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

View in thread

Message 2 of 2 (206 Views)

All Replies

Re: Missing Revan Shards from completed event

Hi, thanks for the report! Please add your information and ally code to the main thread.

https://answers.ea.com/t5/Bug-Reports/Missing-Jedi-Knight-Revan-shards/m-p/7401629#M22374
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 2 of 2 (207 Views)