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Re: Missing RAID Rewards

by EA_Nils
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Missing RAID Rewards

★★★★ Newbie

It was about 24h my guild finished raid and i didn't get rewards. Other members already receive there rewards. 

Can someone check?

Mika Ren
443-878-161
Guild name: Imperial Order Germany

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Message 1 of 4 (212 Views)

Accepted Solution
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Re: Missing RAID Rewards

Community Manager

@facshelix Hi,

 

Did you try logging out of your game and then logging back in again? Usually the rewards update then and you should receive it in your inbox.

 

Cheers,

Nils

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Re: Missing RAID Rewards

Community Manager

@Hudelutty Hi,

 

You should have still received your items, even if your rewards reset. With that being said, if you think you are missing items, please get in touch with us so we can look into it further: http://help.ea.com/en/article/how-to-contact-support-for-star-wars-galaxy-of-heroes/

 

Cheers,

Nils

Message 2 of 4 (182 Views)

Re: Missing RAID Rewards

★★★ Newbie

I also have the same problem. My ID is 311-884-973. My guild just finished a raid within the last 24 hrs (01/07/16) and I am ranked no 4 but I still have not received my awards.

 

Pls help

Message 3 of 4 (171 Views)
Highlighted

Re: Missing RAID Rewards

Community Manager

@facshelix Hi,

 

Did you try logging out of your game and then logging back in again? Usually the rewards update then and you should receive it in your inbox.

 

Cheers,

Nils

Message 4 of 4 (208 Views)

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