Help us improve Answers HQ! Take Survey No, Thanks

Missing RAID Rewards

by Hudelutty
Reply

Original Post

Highlighted
Accepted Solution

Missing RAID Rewards

★★★★ Newbie

It was about 24h my guild finished raid and i didn't get rewards. Other members already receive there rewards. 

Can someone check?

Mika Ren
443-878-161
Guild name: Imperial Order Germany

image.png
Message 1 of 4 (213 Views)

Accepted Solution

Re: Missing RAID Rewards

Community Manager

@facshelix Hi,

 

Did you try logging out of your game and then logging back in again? Usually the rewards update then and you should receive it in your inbox.

 

Cheers,

Nils

View in thread

Message 4 of 4 (208 Views)

All Replies

Re: Missing RAID Rewards

Community Manager

@Hudelutty Hi,

 

You should have still received your items, even if your rewards reset. With that being said, if you think you are missing items, please get in touch with us so we can look into it further: http://help.ea.com/en/article/how-to-contact-support-for-star-wars-galaxy-of-heroes/

 

Cheers,

Nils

Message 2 of 4 (183 Views)

Re: Missing RAID Rewards

★★★ Newbie

I also have the same problem. My ID is 311-884-973. My guild just finished a raid within the last 24 hrs (01/07/16) and I am ranked no 4 but I still have not received my awards.

 

Pls help

Message 3 of 4 (172 Views)

Re: Missing RAID Rewards

Community Manager

@facshelix Hi,

 

Did you try logging out of your game and then logging back in again? Usually the rewards update then and you should receive it in your inbox.

 

Cheers,

Nils

Message 4 of 4 (209 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help