Missing Profile Portrait from Quest

by whitekuya
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Missing Profile Portrait from Quest

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8 Plus
OS Version 14.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 971-943-129
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I'm missing the stormtrooper profile portrait reward for completing the "Dark Side Battles (1 of 2)" quest.
Steps: How can we find the bug ourselves? I haven't seen anything else online about a similar problem, so it may just be an issue with my account not registering the quest completed.
Connection Type Wifi
Please select your region North America
Country United States

I am well past the prerequisites for completing the required quest (Level 15, 3 Dark Side chacaters, beat Light Side Battle 2-I), so I'm just wondering if there is a way for me to receive the stormtrooper portrait for my profile. Thanks in advance for any help. 

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Accepted Solution

Re: Missing Profile Portrait from Quest

EA Live QV Team

Hi @whitekuya and thanks for your patience.

 

I have sent you a PM.

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Message 2 of 2 (223 Views)

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Re: Missing Profile Portrait from Quest

EA Live QV Team

Hi @whitekuya and thanks for your patience.

 

I have sent you a PM.

Message 2 of 2 (224 Views)