Re: Missing Padme shards (August 2019)

by KStar18
Reply

Original Post

Missing Padme shards (August 2019)

Community Manager (retired)

Hi all,

 

If you are missing Padme Amidala shards after event completion (including partial event completion), please post the following information below and we will look into finding the best way to return those missing shards to your account.

 

  • Ally Code:
  • Date of the occurrence:
  • Number of missing shards:
  • What was the last tier of the "Aggressive Negotiations" event you completed?

Thank you and apologies for the inconvenience meanwhile.

Message 1 of 17 (931 Views)
0

Re: Missing Padme shards (August 2019)

[ Edited ]
★★★ Novice
  • Ally Code: 178-818-296
  • Date of the occurrence: 7 August 2019
  • Number of missing shards: 45
  • What was the last tier of the "Aggressive Negotiations" event you completed? Tier VII

Completed tier v, then tier vi.

Activated padme at 5*.

Then promotion to 6* failed.

Restarted client and now have 40/85 shards.

Edit.....

Then completed Tier VII and got another 100 shards. Promoted to 6* now, but that leaves me with 55/100 shards.

 

Message 2 of 17 (903 Views)
0

Re: Missing Padme shards (August 2019)

[ Edited ]
★★★ Newbie
  • Ally Code: 835-685-558
  • Date of the occurrence: 7 August 2019
  • Number of missing shards: 100
  • What was the last tier of the "Aggressive Negotiations" event you completed? Tier VII

I had Padme 6 *, today I went through the 7 * category, tried to raise the Padme level to 7 *, as a result, all 100 shards and all awards for category 7 disappeared, and Padme remained 0/100

E316C7ED-5C83-4CE6-99A0-DEAC4A092F03.png
66AF226D-4FE0-4241-8B6C-9E543F42D95A.png
134AFFE2-954A-4B8F-8A19-59AF80D27839.png
Message 3 of 17 (896 Views)
0

Re: Missing Padme shards (August 2019)

★★★ Newbie
  • Ally Code:923-593-274
  • Date of the occurrence:08/07/2019
  • Number of missing shards:100
  • What was the last tier of the "Aggressive Negotiations" event you completed? Tier 7

As i was completing Tier 7 the game crashed but did not award my shards

Message 4 of 17 (885 Views)
0
Highlighted

Re: Missing Padme shards (August 2019)

★★ Novice
  • Ally Code: 494-671-375
  • Date of the occurrence: 7 August 2019
  • Number of missing shards: 85 shards (plus other rewards for Tier 6 including crystals/credits/stun cuff)
  • What was the last tier of the "Aggressive Negotiations" event you completed? All 7 completed, Tier VII last tier completed

I completed all tiers in a row but then when I went to promote it only showed 15/100 with the event gone (as it was completed). Appears I didn't get the Tier 6 rewards as I am also missing the other rewards like the stun cuff salvage. Screenshot as shown. Have restarted/refreshed but still the same.

Screenshot_20190807-185509_Heroes.jpg
Message 5 of 17 (862 Views)
0

Re: Missing Padme shards (August 2019)

★★★ Newbie

458-386-636

Aug 7th 2019

Completed last tier. Missing 100 shards 

Desslok is my character name in the chat. 

SmartSelect_20190807-052322_Heroes.jpg
Screenshot_20190807-040344_Heroes.jpg
SmartSelect_20190807-052322_Heroes.jpg
Message 6 of 17 (853 Views)
0

Re: Missing Padme shards (August 2019)

★★★ Newbie

Ally Code:  618-518-321

Date of the occurrence: 7th aug 2019

Number of missing shards: 100

What was the last tier of the "Aggressive Negotiations" event you completed?    tier 7

 

the game crushed when i was upgrading my ahsoka tano's gear tier 10 and i lost 1 mk8 biotech implant which i got from the padme event.

now i cannot see padme event and 100 shards are missing 

 

Message 7 of 17 (843 Views)
0

Re: Missing Padme shards (August 2019)

[ Edited ]
★★★ Newbie

got my missing shards. 

 

Ty <3

Message 8 of 17 (796 Views)
0

Re: Missing Padme shards (August 2019)

★ Novice

Completed the event with all tiers 9th August.

 

Missing shards 15/100 to get 7 stars.

 

Ally code 758-598-143

Date 9th August

85 Missing shards

Completed last tier

 

 

1FEFC1C2-D7F9-4E42-BC7B-52D032E926A0.jpeg
Message 9 of 17 (772 Views)
0

Re: Missing Padme shards (August 2019)

★★ Novice

I only got 15/100 from the last tier, but just received the other 85 in my inbox. Thanks guys for the quick fix !

 

MajorTim

Message 10 of 17 (750 Views)