Missing Mods from Marauder Event

[Hoenur]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Honor 8
OS Version Android 7
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Bonus Tier only gives one mod, three were shown
Steps: How can we find the bug ourselves? Do the Marauder Bonus Tier
Connection Type Wifi
Please select your region
Country Germany

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Bonus Tier promised three mods only gives one.

[CG_Kozispoon · Accepted solution]

UPDATE

Based off the reports and content brought to the fore here in this thread, there are aspects of the new “Shadow of Malachor” Marquee event that require clarification.

The bonus tier of “Shadow of Malachor” is granting one Mod. Additionally, we’ve reviewed reports that the Sith Marauder is only hitting for half Damage in the Bonus Tier of the event. After investigating the reports and working with the team the following is correct:

• The Bonus Tier Rewards are being distributed as intended. There is a chance to receive only one of the mods as a first-time reward, meaning 1 of the 3 displayed Mods will drop.
• The armor on the bosses of the bonus tier of the event is set incredibly high, meaning that most characters (including Sith Marauder) will appear to hit for reduced damage.

We understand that this may be confusing and are looking into improving the messaging on the Bonus Tier Rewards. In the meantime, we will be working on a Hotfix today that will be providing an additional 2 Mods to Players over Lv 20 via the in game inbox. Please keep an eye on the Game Update Status post for further info.

[inthemguts82]

Yes sir! Did anyone actually get 3?

[korgulll]

Missing the mods and received * gear instead...

Thx!

[inthemguts82]

The gear is also part of the rewards. Did you get more gear than it showed?

[mbensasi]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s Plus
OS Version 11.2.5
Ally Code: (Find it here: http://bit.ly/AllyCode ) 344-797-917
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Did Sith Marauder Marquee event bonus tier. First time rewards showed 3 mods, but only 1 was received.
Steps: How can we find the bug ourselves? Do the Sith Marauder marquee event bonus tier.
Connection Type Mobile
Please select your region North America
Country USA

‌

Three mods promised as first time rewards, only one rewarded.

[inthemguts82]

Got a thread going over here as well

https://answers.ea.com/t5/Bug-Reports/Missing-Mods-from-Marauder-Event/m-p/6635173#M9039

[darthisi]

I got a single moms and some gear. Not what was promised for beating it the first time

[Nikka488]

I also only got the gear and a single circular health mod. Did not receive the other two as indicated in the image for first time rewards. 

[therealbaddabing]

Same happened with me

[gig4ls]

I also only got 1, opening a service ticket and leaving a Google play review