Missing Malak Shards [ Edited ]

[Dafunk44]

@EA_HighCommand@CG_MindTricks
Between it taking hours to hear back going through customer service and them not understanding what I'm sending them is there anyway that this can be solved already? I even direct messaged the EA Help page on Twitter and they told me the two of you could resolve this. I attached screenshots of the emails received so you can understand what I'm saying.

[EA_HighCommand]

Hi @Dafunk44 and I am really sorry about that, support could have handled that better.

The missing shards should be in your inbox now so that you can unlock Darth Malak. Enjoy his presence!