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Missing Jedi Knight Revan shards

by EA_MindTricks
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Original Post

Re: Missing Jedi Knight Revan shards

★★★★ Novice
Have you reloaded the game?
Message 301 of 312 (194 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Newbie

They just came in!

Message 302 of 312 (182 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Newbie
Received my Revan Shards! However, I did not get the zeta mats that should have been rewarded for completing the 6* Battle.
Message 303 of 312 (172 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Newbie
shards received. Thank you. But where is my 5 Zetas from tier 5?
Compensation to be 15 Pulse Modulator? Really CG?

Disappointed 

Screenshot_20190202-001954.png
Message 304 of 312 (151 Views)

Re: Missing Jedi Knight Revan shards

★★★★ Novice

Problem solved, thanks for the good work Standard smile)

Message 305 of 312 (90 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Novice

And thanks for the refund... Oops, no.

Message 306 of 312 (87 Views)
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Re: Missing Jedi Knight Revan shards

[ Edited ]
★★★★ Novice

What is going on with the Zeta rewards for the game crashing on tier 5? Has anyone been able to receive them? I sent a ticket in and they are not at all following what I am telling them.

 

Message 307 of 312 (77 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform: iPhone iOS 
What type of device are you experiencing the issue with? iPhone
OS Version Current
Ally Code: 234-334-257 User ID: Costino1
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Error, no reward, no event to retry.
Steps: How can we find the bug ourselves? Try the event.
Connection Type Mobile
Please select your region North America
Country

 

 

Screenshot_20190131-032025.png
Message 308 of 312 (54 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Newbie

I have received my shards but i didn't get the tier 4 portrait (I'm not sure if I'm missing anything else, but I can say I haven't got this). 948-994-793

Much appreciated

Message 309 of 312 (35 Views)
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Re: Missing Jedi Knight Revan shards

The first "fix" just sent out the final tier rewards to everyone. Players who missed out on other tier rewards (like zetas and portraits) should receive a fix later to receive their missing rewards. They wanted to get players the missing Revan shards as soon as feasible, rather than delay Revan shards farther to fix everything at once.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/194447/server-update-2-1-2019#latest
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 310 of 312 (28 Views)
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