Missing Jedi Knight Revan shards

[BBBocian]

Product: Star Wars: Galaxy of Heroes
Platform: IPhone
What type of device are you experiencing the issue with? 6s
OS Version 12.0
Ally Code: 433-422-963
What type of issue do you have? Missing Rewards - currently 275/330 shards
How often does the bug occur? Every time (100%)
Summarize your bug. Completed tier (probably)4 of revan event, before the victory sign comes up.. it says I have to force restart. I gained no rewards. 
Steps: How can we find the bug ourselves? Play the event
Connection Type LTE network connection
Please select your region.
Country Poland

[Purplegambit55]

Also missing content, Happened at 00:15  PST

Ally Code 371-214-221

[Porkinsonss]

516-973-859, please, 

[warrengoul96]

I donemailed teir 6 of reven's event was forced to reseat and lost the shards

[warrengoul96]

I done teir 6 of reven's event but was forced to reseat and the shards went missing my ally code is 597-997-298

[squoke2]

Ally code 375-774-115

[Porkinsonss]

My ally code is 516-973-859, I had this exact problem

[Mule13261]

213-928-797

[jkl1ne]

I'm missing last tier of shards. My ally code is 511-185-325

[JohnSilverRU]

Same problem here
 

Allycode 914-845-123