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Re: Missing Jedi Knight Revan shards

by Player_aluow28a
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Original Post

Re: Missing Jedi Knight Revan shards

★★★★ Newbie
Me too 894 991 145

So glad to see you guys responding. This is a great game
Message 191 of 312 (251 Views)
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Re: Revan event 7* crashes, no rewards

★★★ Newbie

Got the same issue here 

Ally code 131-261-758

 

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Message 192 of 312 (245 Views)
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Re: Missing Jedi Knight Revan shards

★★★★ Novice

@EA_MindTricks wrote:

Hi all,

 

We've received multiple reports of missing Jedi Knight Revan shards after completing different tiers of the event, getting a connection error (Error Code 3.0) and forced client restart.

 

Initial investigation indicates that the issue affected players active between 08:13 - 08:32 UTC on 31/01/2019, right after the "Legend of the Old Republic Ancient Journey" event became active.

 

If you are one of the players affected please provide your Ally Code and we will come back with updates as soon as possible.

No additional details required at this time.

 

Thank you and apologies for the inconvenience.


Not seeing my 1st reply, just to make sure its here. My ally code is 511-185-325

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Message 193 of 312 (242 Views)
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Re: Missing Jedi Knight Revan shards

★★★ Newbie
Same here (Revan Tier 7 - 8:15 UK). Thanks for capturing the error code!
Ally Code: 486-491-537
Message 194 of 312 (217 Views)
0

Re: Missing Jedi Knight Revan shards

★★★★ Newbie

Same issue, tier 6. 

 

Ally code 959-211-434

Message 195 of 312 (178 Views)
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Highlighted

Re: Missing Jedi Knight Revan shards

★★ Novice
12 hours now... 12! how about some customer support to let us know how it progresses... It's so sad but looking forward to the enormous compensation they must be working on. It's not rewrite of the whole game we asking for, just a tiny simple script to push out the missing shards...
Message 196 of 312 (148 Views)

Re: Missing Jedi Knight Revan shards

★★★★ Novice

EA_Mindtricks, its 7 hours later. Its been 12 hours since the bug hit us. Can we expect anything today? I am really enjoying this game but bugs like this shouldn't be taking this long. Resetting the questline for everyone would make everyone happy within 20 min and being able to hug their Revan tight.

 

Please let us know at your earliest convenience.

Message 197 of 312 (138 Views)

Re: Missing Jedi Knight Revan shards

★★★★ Newbie

55 shards missing. 211-797-918. 

Message 198 of 312 (123 Views)
0

Re: Missing Jedi Knight Revan shards

★★★★ Novice

Still no Revan. Any update?

Message 199 of 312 (104 Views)

Re: Missing Jedi Knight Revan shards

★★★★ Novice

me to, 

ally code:

559-411-399

Message 200 of 312 (101 Views)
0

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