Missing Jedi Knight Revan shards

[brianrjung653]

Me too 894 991 145

So glad to see you guys responding. This is a great game

[spetznazzy]

Got the same issue here 

Ally code 131-261-758

[jkl1ne]

---

@CG_MindTricks wrote:

Hi all,

We've received multiple reports of missing Jedi Knight Revan shards after completing different tiers of the event, getting a connection error (Error Code 3.0) and forced client restart.

Initial investigation indicates that the issue affected players active between 08:13 - 08:32 UTC on 31/01/2019, right after the "Legend of the Old Republic Ancient Journey" event became active.

If you are one of the players affected please provide your Ally Code and we will come back with updates as soon as possible.

No additional details required at this time.

Thank you and apologies for the inconvenience.

---

Not seeing my 1st reply, just to make sure its here. My ally code is 511-185-325

[JanChriX]

Same here (Revan Tier 7 - 8:15 UK). Thanks for capturing the error code!
Ally Code: 486-491-537

[franklebert1]

Same issue, tier 6. 

Ally code 959-211-434

[Player_aluow28a]

12 hours now... 12! how about some customer support to let us know how it progresses... It's so sad but looking forward to the enormous compensation they must be working on. It's not rewrite of the whole game we asking for, just a tiny simple script to push out the missing shards...

[Legionia]

EA_Mindtricks, its 7 hours later. Its been 12 hours since the bug hit us. Can we expect anything today? I am really enjoying this game but bugs like this shouldn't be taking this long. Resetting the questline for everyone would make everyone happy within 20 min and being able to hug their Revan tight.

Please let us know at your earliest convenience.

[PoiterMcPoiter]

55 shards missing. 211-797-918. 

[picomarco]

Still no Revan. Any update?

[CleverJoban]

me to, 

ally code:

559-411-399