Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? S23+
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 281-877-315
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Hello all I've tried getting help in game but have been unsuccessful for months. I got no rewards for Home one tier 4 and am stuck and cannot proceed to the events that allow me to keep upgrading it. I've seen other with the same issue. I am at 15/65 Shards and cannot proceed to upgrading to 5*. This is hindering my progress in game tremendously.
Steps: How can we find the bug ourselves? Would love to get 50 Shards so I can upgrade to 5* and continue to progress. Only in game support can help. Please assist.
Connection Type Mobile
Please select your region North America
Country United States of America
below are screenshots of the errors and missing Shards.