Re: Missing Head in the Clouds Title

by EA_HighCommand
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Original Post

Accepted Solution

Missing Head in the Clouds Title

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 5se
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 184-947-975
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Completed the Head in the Clouds GAC bit game restarted when trying to claim reward. Hence, no title
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country

Help

Message 1 of 6 (253 Views)

Accepted Solution

Re: Missing Head in the Clouds Title

EA Live QV Team

Hi @ChunBurap and thank you for the report.

 

We've checked your account and the title should be available on the list since you successfully claimed it this morning (06/18/2020, 1:32 am GMT+1).

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Message 2 of 6 (213 Views)

All Replies

Re: Missing Head in the Clouds Title

EA Live QV Team

Hi @ChunBurap and thank you for the report.

 

We've checked your account and the title should be available on the list since you successfully claimed it this morning (06/18/2020, 1:32 am GMT+1).

Message 2 of 6 (214 Views)

Re: Missing Head in the Clouds Title

★★★ Novice

the title is not visible in my list of available or currently locked options. Can’t see it anywhere 

Message 3 of 6 (193 Views)

Re: Missing Head in the Clouds Title

EA Live QV Team

Can you go to Player Profile (tap on your name top left of the main cantina screen) -> Profil and scroll down the list of available titles, please? I can see it directly after "Rebel Scum".

Message 4 of 6 (179 Views)

Re: Missing Head in the Clouds Title

★★★ Novice
@EA_HighCommand Ok, I’m an idiot. I thought the title would be Head in the Clouds, not Baron-Administer. Thank you for your help
Message 5 of 6 (167 Views)

Re: Missing Head in the Clouds Title

EA Live QV Team

No worries, glad we got it sorted.

Message 6 of 6 (163 Views)