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Missing Guantlet II Token

by dcmrn33
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Missing Guantlet II Token

★★ Newbie

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? cam jr 33
Date/time issue occurred 03-13-20
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Completed the “Guantlet II” Challenges and received a server is unavailable message. Upon loading back into ultimate team, I had 150/150 stars completed but did not received the Guantlet II Token for completion of these challenges.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? There are no formal steps to verify this issue.
What happens when the bug occurs? I have tried restarting and other advised steps but unable to receive this reward. Reward does not show up in binder.
What do you expect to see? I expect to see this token in my binder so I can complete the required set.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A

N/A

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Re: Missing Guantlet II Token

Community Manager

Hi @dcmrn33

 

When you have a chance please reach out to the EA Help team so they can pull up your account and take a look. You can find more info on how to set up a case with them over at the EA Help website

 

If you prefer you can also contact them via Facebook or Twitter as well. 

 

 

/Kent

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Message 2 of 2 (90 Views)

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Highlighted

Re: Missing Guantlet II Token

Community Manager

Hi @dcmrn33

 

When you have a chance please reach out to the EA Help team so they can pull up your account and take a look. You can find more info on how to set up a case with them over at the EA Help website

 

If you prefer you can also contact them via Facebook or Twitter as well. 

 

 

/Kent

Stay and Play.png
Message 2 of 2 (91 Views)
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