Missing Grand Arena Banners

[8Theo8]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone
OS Version IOS 13.2.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 171-636-628
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Missing GAC banners
Steps: How can we find the bug ourselves? Review GAC round 3 Log
Connection Type Wifi
Please select your region South America
Country Brazil

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At finals of GAC i had 1.644 points and my opponent 1.641, both missing fleet battles...
I did 64 points on fleet: 1.644 + 153 (cleaned territory) + 64 (victory) it should be 1.861, but it gave me only 1.858...
My opponent got same 64 points: 1641 + 153 + 64 = 1.858 (his banners are correct)
So we tied and i lost due my gp... But it shouldnt happened if it was calculated right.

[EA_HighCommand · Accepted solution]

Hi @8Theo8 and thank you for the report and the screenshots!

We have flagged this for further investigation now.

[GladOS-013]

@8Theo8 Thanks for the screenshots! I wonder what happened. I also wonder if the same issue happened to your opponent and you would have tied anyway.

[EA_HighCommand · Accepted solution]

Hi @8Theo8 and thank you for the report and the screenshots!

We have flagged this for further investigation now.