Missing GA

[abc1244932314]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 836-943-895
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I checked the game schedule- Feb 9th is Grand Arena Preview. I checked in game- No Event in Grand Arena. I missed the last GA due to this bug and it hasn’t been fixed yet.
Steps: How can we find the bug ourselves? I don’t know. I do know a lot of people had this issue last GA.
Connection Type Wifi
Please select your region North America
Country USA

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I don’t know how to give more info than - IT ISN’T THERE. 

[ChristophIV · Accepted solution]

Hello there,

It doesn't start for another 6.5 hours (22:00 GMT/14:00 PST), which is why it isn't showing up yet.

Check shortly after that time and it should be active. Let us know if it isn't showing then. 

Hope this helps .

[ChristophIV · Accepted solution]

Hello there,

It doesn't start for another 6.5 hours (22:00 GMT/14:00 PST), which is why it isn't showing up yet.

Check shortly after that time and it should be active. Let us know if it isn't showing then. 

Hope this helps .

[ChristophIV]

Hi @abc1244932314

Is GA active for you?

[abc1244932314]

Yes it is. 

Thank you.