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Missing Flatline skin (Play of the Game)

by IDontSupport
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Original Post

Accepted Solution

Missing Flatline skin (Play of the Game)

[ Edited ]
★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? IDontSupport
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Armoury
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Using the Flatline
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? No clue Frown
When did this happen? (dd.mm.yy hh:mm) 17.02.19
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Lost my skin for the flatline (Play of the Game). Got it for being an Origin Access Member
What should be happening instead? Should have the skin
Steps: How can we find the bug ourselves? Check attached pic

Just want my skin back man Frown

Message 1 of 16 (2,261 Views)

Accepted Solution

Re: Missing Flatline skin (Play of the Game)

Community Manager

@BigWillyBilli wrote:

This happened to me too but with my EA access Flatline skin (Greenback). 


If you cancel your EA Access or Origin Access membership you'll lose access to the Flatline skin. You'll regain it if you sign back up and keep an active membership.

/Blueberry

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Message 14 of 16 (971 Views)

All Replies

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice

I have the exact same problem. Talking with support right now. Linked your post too.

Message 2 of 16 (2,241 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice

I've written with the chat support, all you have to do is clear your origin cache and verify the game installation. Hope this helps. 

Message 3 of 16 (2,235 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice

Awesome, thank you!

Message 4 of 16 (2,226 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice

just a question but are you still a part of origin access? Mine ran out 7 days ago but I only lost the skin today.

Message 5 of 16 (2,221 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice
Did you guys ever find fix?
Message 6 of 16 (1,848 Views)

Re: Missing Flatline skin (Play of the Game)

[ Edited ]
★★★★ Novice

I just noticed this issue today, the legendary "In The Game" Flatline skin disappeared from my inventory, along with the badge icon. I realized it might be because my Origin Access subscription expired last week, but I thought the loss of the items might not be intentional on Respawn's part. Not that I care all that much, but as a loyal Respawn fan and player who has now spent $200 on Apex coins (partially just to help the studio succeed), that strikes me as a little stingy to renig on the gift. I have a feeling they'll look into it and fix it though, doesn't seem like they'd do that intentionally. 

Edit: I did go ahead and follow EA's website instructions to delete all my Origin cache files, restarted my computer, and then repaired the installation of the game. However the flatline skin is still missing. 

Message 7 of 16 (1,829 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice
Bit concerning, if there was memory leak, that Respawn Entertainment or apex legend un able too keep track, of what the player purchase, the could been update, if they did one , im sure , cause some player where abusing Origin member exclusive reward, they found a bug , allow them too have unlimited Apex coin?

but i really do hope they can fix this bug ,i really like the skin.
Message 8 of 16 (1,803 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★★ Newbie

This happened to me too but with my EA access Flatline skin (Greenback). 

Message 9 of 16 (1,658 Views)

Re: Missing Flatline skin (Play of the Game)

★★★★ Novice

I bought ea access for my Xbox account and never got the points or weapon skin. How long does it take to get? So far I waited 3 hours and nothing 

Message 10 of 16 (1,593 Views)

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