Missing First time rewards Galactic Challenges - Dathomir

[Cheekymonkay]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone XR
OS Version 13.7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 122-812-738
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I didnt receive my First time completion reward for Galactic Challenges Dathomir Tier 7. I tried before and retreated.
Steps: How can we find the bug ourselves? Enter event and then retreat. Then complete.
Connection Type Wifi
Please select your region Europe
Country

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Previously this was not an issue. So this is something that is specific for this version of the challenges

[EA_UltraSlide · Accepted solution]

Hi @Cheekymonkay and sorry to hear that.

This has been flagged as a bug to the team.

For any reports of missing gear from the Galactic Challenges, please reach out to our Support Team who will be able to help you.

[EA_UltraSlide · Accepted solution]

Hi @Cheekymonkay and sorry to hear that.

This has been flagged as a bug to the team.

For any reports of missing gear from the Galactic Challenges, please reach out to our Support Team who will be able to help you.

[Cheekymonkay]

@EA_UltraSlide I tried to contact support team. I created a case and the suggested action from that case is that i come back to Anwsers HQ.

I'm just going around in a circle.