Missing EA connect button for webstore acces

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Missing EA connect button for webstore acces

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy A90 5G
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 221338795
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I don't have the EA connect button in the game and can't access the webstore now. I am not underaged because I have access to chat etc.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Germany

  1. It's in german but the buttons say Facebook connect, log out from googel play and connect another device.
Screenshot_20230114_101802.jpg
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Accepted Solution

Re: Missing EA connect button for webstore acces

EA Live QV Team

You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. In your case, your account is younger. DOB updates can be requested through EA Help support.

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Re: Missing EA connect button for webstore acces

EA Live QV Team

You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. In your case, your account is younger. DOB updates can be requested through EA Help support.

Message 2 of 2 (193 Views)