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Re: Missing DS TB Rewards after Update

by kiel9009
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Original Post

Re: Missing DS TB Rewards after Update

[ Edited ]
★★★★ Newbie

Same here, still waiting for my TB rewards. My guildmates, my alt account and my alt's guildmates have all gotten their TB rewards.

I hope they do a fix for everyone, I don't want to have to cut a ticket and contact EA customer support.

Ally code: 461-257-381

 

Edit: I just checked the devs' post about TB rewards and it says this -

 

UPDATE: Some players are reporting that they have not received their rewards yet. Please be patient as the crediting is going slowly due to the volume of players. We are also investigating if there are any issues and we will let you know if we find any problems.

 

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/170768/canceled-territory-battles-rewards...

 

Message 21 of 85 (163 Views)

Re: Missing DS TB Rewards after Update

★★★★★ Newbie
Me too. I’m in the same guild since the beginning, using IOS, and I didn’t get my BT rewards. Ally code 366-823-553. Thank you
Message 22 of 85 (197 Views)

Re: Missing DS TB Rewards after Update

★★★★ Novice
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone 7
OS Version iOS 11.3.1
Ally Code: 868847968
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug : I have not yet received my DS TB rewards that were supposed to be sent today, after the update. I didn’t change the guild , last Tb we got 46 stars
Steps: How can we find the bug ourselves? I'm not sure how you can track / test this, but I assume you have ways to determine if rewards were sent [or missing].
Connection Type Wifi
Please select your region Europe
Country Russia

Message 23 of 85 (190 Views)
Highlighted

Re: Missing DS TB Rewards after Update

★★★★ Novice
Android
612-473-845

Didn't get the rewards as well. I didn't leave my guild even once for the last year or so and I took part in this ds tb that was supposed to have the rewards copied.
Message 24 of 85 (183 Views)

Re: Missing DS TB Rewards after Update

★★★★ Novice
Ally code: 131-599-166

Same issue no rewards here either. My guild is half and half.
Message 25 of 85 (177 Views)

Re: Missing DS TB Rewards after Update

★★★★ Novice

Ally code: 172-556-749

 

me too

i joined a new guild which make tb for about 40* to weeks ago and no rewards :/

Message 26 of 85 (170 Views)

Re: Missing DS TB Rewards after Update

★★★ Newbie
same problem
ally code 188-793-688
Message 27 of 85 (151 Views)

Re: Missing DS TB Rewards after Update

★★★★ Novice

Ally code 827-437-232.

 

I am our guild leader & also missing the rewards.

 

Message 28 of 85 (146 Views)

Re: Missing DS TB Rewards after Update

★★★★ Newbie

Same problem.  On iOS.

 

Ally Code: 381-596-962

 

Thank you.

Message 29 of 85 (144 Views)

Re: Missing DS TB Rewards after Update

★★★★ Novice
The same problem.
Ally code: 487-721-579
Message 30 of 85 (132 Views)

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