October 2019
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 960M
Enter RAM memory size in GB 16
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Change Appearance Customization Screen
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Customization items that were once in my possesion are not right now and game is charging me with 6000 in game coins for it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By monitoring my recent games because I was wearing that outfit.
What happens when the bug occurs? The items does not show up in my inventory
What should be happening instead? The items should be in my possession.
Hello EA,
I had Allied forces' torso outfit "The Writer" "Rare" items in my possession and also in use for 2 class. But like 1 week ago it dissapeared from my inventory and it changed my assault and recon classes to the default "uncommon" one. I had contacted you twice, in the first one they told me to reinstall the game and restart my pc but obviously that didin't work. The second time they said they shared with the team and going to help me if I share my bug in the forums.
October 2019
October 2019
October 2019
Looks like the support person(s) lied to you.
Either that, or they were low tier support operator(s), who could not do it themselves.
AHQ Support members can not do any item granting or restoration, only EA Support can.
October 2019
but EA support page is a real pain to use, it often never completes an action and crashes often.
October 2019