Missing Chimera Shards

[Alydnix]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 12 Mini
OS Version 16
Ally Code: (Find it here: http://bit.ly/AllyCode ) 249-152-245
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I completed tier 1 of the chimera journey but my game crashed and it did not award shards so now I’m missing 25 shards.
Steps: How can we find the bug ourselves? Have the game crash just as you finish an event stage.
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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[Alydnix]

Any updates or progress with this?

[EA_Gunner]

@Alydnix Check your in-game inbox.