Missing Captain Tokens

by soulgamingyt174
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Missing Captain Tokens

★★★ Newbie

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Soul GamingYT74
Date/time issue occurred April 21,2020
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I was downgrading my Gold 99 Ryan Shazier to go with Herman Moore when I fully upgrade him, it went to 96 when he post be 99 but it saying I missing 3 tokens for the captain. So I went back to Shazier saying same thing.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Downgrading 99 Captain player
What happens when the bug occurs? When I change captain
What do you expect to see? Back to gold 99 Herman moore
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

I lost 3 captain tokens from downgrade gold 99 shazier.I can't even find my missing Tokens in the binder. I'm so frustrated and annoyed now, I love this game and did all solos 

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Accepted Solution

Re: Missing Captain Tokens

[ Edited ]
Community Manager

@soulgamingyt174 

 

I can't speak for what happened to the Team Captain Tokens on your account. Our Support team can always pull up your account to see where some of them went and the sooner you contact them, the faster and easier the investigation can take. 

There are new Team Captain challenges in game if you're looking to earn some more though. Standard smile

 

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

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Re: Missing Captain Tokens

[ Edited ]
Community Manager

@soulgamingyt174 

 

I can't speak for what happened to the Team Captain Tokens on your account. Our Support team can always pull up your account to see where some of them went and the sooner you contact them, the faster and easier the investigation can take. 

There are new Team Captain challenges in game if you're looking to earn some more though. Standard smile

 

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Blueberry.png
Message 2 of 2 (465 Views)