Help us improve Answers HQ! Take Survey No, Thanks

Re: Missing C-3po shards

by Spearhawk33
Reply

Original Post

Accepted Solution

Missing C-3po shards

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad and iphone
OS Version 11.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 575-425-941
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I completed the c-3po event but when i was about to upgrade him to 7 star, i was at 100/100 shards I got a error and after restarting the game the shards are gone and so was the event. please help me.
Steps: How can we find the bug ourselves? Can you please check my log or something so you can see that i have completed the event . I did get the end scene and the achievement i even got the c-3po profile portrait that you get from completing the event.
Connection Type Wifi
Please select your region North America
Country Sweden

 I completed the c-3po event but when i was about to upgrade him to 7 star, i was at 100/100 shards I got a error and after restarting the game the shards are gone and so was the event. please help me. I did get the end scene and the achievement i even got the c-3po profile portrait that you get from completing the event.

IMG_0003.PNG
IMG_0002 (2).PNG
Message 1 of 3 (79 Views)

Accepted Solution

Re: Missing C-3po shards

EA Star Wars: Galaxy of Heroes Team
Message 2 of 3 (70 Views)

All Replies

Re: Missing C-3po shards

EA Star Wars: Galaxy of Heroes Team
Fixed Standard smile
Message 2 of 3 (71 Views)
Highlighted

Re: Missing C-3po shards

★★★★ Newbie

Thank you very nice and very fastStandard smile

Message 3 of 3 (65 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help