November 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone7
OS Version iOS 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 753-995-768
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed all tiers of the Bastila Shan (Fallen) Marquee event but only received rewards for tier 1. I suspect it may have something to do with reaching my inventory limit on mods when receiving the rewards for the later tiers
Steps: How can we find the bug ourselves? Run a Marquee event while at max mod inventory maybe?
Connection Type Wifi
Please select your region North America
Country USA
Hello. As I stated above I’m missing 40 Bastila Shan (Fallen) shards from completing the recent Marquee event.
I contacted Ted the customer support email and was offered 500 crystals as compensation. I have not yet accepted that offer.
I would very much like my missing character shards restored or to be given enough crystals to purchase all the missing shards from the store.
Thank you.
Solved! Go to Solution.
November 2018
November 2018