May 2020
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 756179767
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Incorrect/missing shards received to unlock legendary character on tier VI.
Steps: How can we find the bug ourselves? Unsure
Connection Type Wifi
Please select your region Europe
Country England
I think I received incorrect shard numbers to unlock BB-8 due to one and only time loss of connection to game server/client at tier vi, so BB-8 isn’t unlocked and stuck on 120 shards and won’t be able to 7*
Solved! Go to Solution.
May 2020
May 2020
Hi @LieutenantChips and sorry to hear that.
The ally code you've provided doesn't bring up an account. Can you double-check that it is the correct one?
PS: You can always get in touch with our Customer Support for any missing items, rewards, etc. they should be able to assist.
May 2020
May 2020
No worries, cheers for that. I have a look in a minute.
May 2020
May 2020