Missing Apex Pack Items

by Shocktics
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Missing Apex Pack Items

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number EVGA GeForce GTX 960
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? StickyR00ster
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby screen / Opening an apex pack
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Cueing up for a match / Opening an apex pack
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 20/10/19 11:30 (MT)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? No items are received from the apex pack and the pack is gone.
What should be happening instead? I should be getting the items or the chance to open the pack after the match.
Steps: How can we find the bug ourselves? Try getting an apex pack to open right as a match starts

When opening an apex pack I didn't realize I was also readied up for a match. The match started just as the pack was opening and after the match I realized I received nothing from the pack and that the pack is now gone.

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Re: Missing Apex Pack Items

★★ Novice

Iv learned EA doesnt care about customers which is why they dont respond. Similar problem with halloween event, bo one has responded. EA = everythings awful

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