Minor account to 18+ account

[K_G0sling]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhoneX
OS Version iOS 11.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 955-868-254
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Not a bug.
Steps: How can we find the bug ourselves? Requesting.
Connection Type Wifi
Please select your region North America
Country United States

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Cliffs Notes:   Can my account be changed from a 'minor' account to an '18 & Over' account?

Long story short:  Originally downloaded the game for my son.  He stopped playing years ago.  I have been playing since. 

Reasons:

-I am a guild leader, but in an unconventional way due to lack of in-game functionality available to a minor account.

-I CLEARLY have funded the game enough to confirm I am not 7 years-old as registered.  (LOL)

-Upcoming changes to the game I would like to participate in.

-I can verify my identity, age, etc. in any method requested if needed.

If this is the wrong forum/site, can you please direct me to the proper place. 

Thank you in advance!

[CG_MindTricks · Accepted solution]

Unfortunately, we currently have no means of modifying the age on accounts.
The only alternative is to wait until the account becomes of age or start a new account.
Hope the clarification helps even if this may not be the answer you were hoping for.
Thank you.

[449710430e37db54]

If you’ve already linked it to your Game Center Account, I would recommend trying to activate the FTUE by Factory resetting the iPhone. Then reinstall and log in via Game Center.

Alternatively, try to log in via a different iDevice.

[CG_MindTricks · Accepted solution]

Unfortunately, we currently have no means of modifying the age on accounts.
The only alternative is to wait until the account becomes of age or start a new account.
Hope the clarification helps even if this may not be the answer you were hoping for.
Thank you.