November 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lgmp260
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003856513211
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? It just started while playing my game.
What do you expect to see? Help hopefully
Connection Type Mobile
Please select your region North America
Country USA
Additional feedback It just started in the last few days.
The message error
Solved! Go to Solution.
November 2019
Thanks for letting us know you're having this issue, we're investigating it When you press Okay it should bring you back to your game, if that is ever not the case please let us know
November 2019
Thanks for letting us know you're having this issue, we're investigating it When you press Okay it should bring you back to your game, if that is ever not the case please let us know
November 2019
Thank you