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Menus dissappearing in HAAT P4

by Random_Viking
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Original Post

Menus dissappearing in HAAT P4

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S8
OS Version Android 7.1.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 248-598-872
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Upon entering Phase 4 of the Heroic AAT raid when on auto from Phase 3 after going through the scene that plays the menus were missing from the game. Neither my units nor the enemies could be selected and touching where the buttons should be also did nothing. Switching apps would bring up the pause screen but resuming from there didn't succeed in bringing the menus back.
Steps: How can we find the bug ourselves? I haven't had this happen before but it was while soloing the raid entering p4 from p3 on auto.
Connection Type Wifi
Please select your region North America
Country Canada

Attached a screenshot of my bug.

Huh.jpg
Message 1 of 3 (69 Views)

Re: Menus dissappearing in HAAT P4

EA Live QV Team

Hi @Random_Viking and sorry to hear that.

 

Do you have the exact time when this happened, so we can check our logs? Thank you!

Message 2 of 3 (50 Views)

Re: Menus dissappearing in HAAT P4

★★★★ Novice

Roughly 9:30PM EST give or take 2 minutes. 

Message 3 of 3 (41 Views)

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