February 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070 (10DE 1B81 37011458)
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? 6452238
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. This happens randomly.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Happened when I was returning to lobby, shooting, and healing a teammate.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? About fifteen.
When did this happen? (dd.mm.yy hh:mm) Feb.07.2019
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I get this message: https://gyazo.com/1c15ba2d48576a79facbbde45be4be58 Also happened as I was writing this report: https://gyazo.com/e411b9cd8fffb7837db440449eadb8d3
What should be happening instead? Gameplay.
Steps: How can we find the bug ourselves? By looking at the problem I get and giving me advice.
This occurs randomly: https://gyazo.com/1c15ba2d48576a79facbbde45be4be58
Solved! Go to Solution.
February 2019
*Found a solution*: Enabling v-sync for me fixed the problem! Game runs smoothly.
February 2019
Same here, each time in the end of the game, when 2 or 3 squad left......
Very annoying ...
some random information :
- PC,
- 1080ti,
- i7 6700k,
- 16gb ram,
- my mate don't have the problem.
- it's occurs 2 times in 5 match
- played many hours yesterday, never happened, until today. (dd.mm.yy : 07 feb 2019)
- first time i don't remember what i was doing, but second time, i was scopping with a longbow sniper.
February 2019
I have noticed that each time it happens there's a message that the cloud sync couldn't be found or something? Perhaps it has something to do with the cloud?
February 2019
February 2019
Same here. can they fic this, getting kicked out is not a minor bug, it's gamebreaking especially with no rejoin as a full team.
February 2019
Again.
this time i don't have sync problem, i had R-301 in hand, just make a spin with my mouse to the left, bug.
today i tried to play, i've never be able to finish a game.
- many disconnect bug (never happened before)
- and this bug. again and again.
very nice ...
February 2019
Started to crash a lot less. I am guessing it's random.
February 2019
i have exactly the same problem. game runs smoothly 90-100 fps and after like 5 minutes it shuts down giving me the exact same error every time. this occurs like 4/10 games but is really frustrating. below are my specs and the error. i updated my graphics card to the latest drivers but still the problem is not fixed.
I also had reports about cloud sync being off. i disabled the cloud but it still doesnth work consistently
February 2019
February 2019
Same here.
I noticed this happens more often with `Origin in-game` disabled. Do you guys have `Origin in-game` disabled too?