[Megathread] battle pass not owned causes bug when clicking battle pass

by PieNappl3
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Original Post

Accepted Solution

[Megathread] battle pass not owned causes bug when clicking battle pass

[ Edited ]
★★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? PieNappl3
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. battle pass button without owning battle pass
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. clicking battle pass without owning battle pass
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 03.03.20 21:29 cet
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? if i push battle pass when i do not own the battle pass the following error occurs there was a problem processing game logic. please try again ui/ui_utility.gnut#416 [UI] UI battle_pass_purchase_button doesn't expose argument altStyleColor as a float3
What should be happening instead? opening the purchase/ battle pass screen
Steps: How can we find the bug ourselves? not owning the battle pass and clicking the battle pass button

idk

Message 7 of 267 (15,145 Views)

Accepted Solution

Re: Unable to click on Battle Pass button

Community Manager

Hey everybody. 

 

An update has been released for all platforms that should fix this issue. Thanks for being patient while it was under investigation!

 

 

/Kent

Kent.png

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Message 259 of 267 (6,729 Views)

All Replies

Cant buy the season 4 battle pass!

★★★ Newbie

Wont let me buy the battle pass/ Apex coins!

Message 1 of 267 (12,514 Views)

Re: Cant buy the season 4 battle pass!

Hey @Rabbidreltile 

On what platform are you trying to buy coins or the Battlepass?
There were some issues with buying content on PS4 but this should be solved right now.

CCP Hero Banner - Blue.png
Message 2 of 267 (12,456 Views)

Keep Getting Error Message for BP_ Refund?

★ Guide

2020.03.03-13.01.png

 

Happens every time I click on battlepass tab. Was trying to buy battlepass can I get refund or something?

Message 3 of 267 (14,341 Views)

Re: Keep Getting Error Message for BP_ Refund?

[ Edited ]
★★★★ Pro

Try playing a game and then after the game try and look at the BP.

 

I had the same thing, it wasnt allowing me to look then I played a game and it fixed it self. 

 

Mine was due to keeping the game idling on the main lobby, then going back after it disconnected me back to the Main screen where it shows season 4 revenant and wraith.

Message 4 of 267 (14,332 Views)

Re: Keep Getting Error Message for BP_ Refund?

★ Guide
@RevenanT-G7 did that still crashes when I click. Repaired game files as well.
Message 5 of 267 (14,314 Views)

Re: Keep Getting Error Message for BP_ Refund?

[ Edited ]
★★★★★ Expert

@SiLLaaD wrote:

2020.03.03-13.01.png

 

Was trying to buy battlepass can I get refund or something?


 @ColdHours drop that pic, you know which one XD

 

Why do you want a refund if you’re trying to buy the battle pass?

Message 6 of 267 (14,305 Views)

Battle Pass Crash (system override evt.)

[ Edited ]
★★★★ Novice

As soon as I tab over to the Battle Pass section, it'll freeze up. Not even 5 seconds after, it pops up a black screen with the Apex red flag in the middle saying:

 

There was a problem processing game logic. Please try again.

 

-----

ui/ui_utility.gnut #416

[UI] UI

battle_pass_purchase_button

doesn't expose argument

altStyleColor as a float3

 

Taking me back to the main menu to enter Apex Legends. This happens everytime I try to go over it.

 

This is also after the System Override event update for XB1.

Message 8 of 267 (15,750 Views)

Re: Keep Getting Error Message for BP_ Refund?

★ Guide
@Koochi-Q well it depends on how long it stays that way
Message 9 of 267 (14,295 Views)

Re: Cant buy the season 4 battle pass!

★★ Novice

My son plays on pc and since the update he cannot purchase the season 4 battle pass when he clicks the battle pass button like a big red flag shows up on the screen with an error

Message 10 of 267 (12,410 Views)