January 2020 - last edited January 2020
Thanks for the details everyone. It looks like the Apex Legends team is already aware of this and investigating:
Thanks for bearing with us while it's under investigation.
[Marking this as solved for visibility.]
/Kent
January 2020
January 2020
That's what happened on my boyfriend's playstation. Really annoying!
January 2020
January 2020
January 2020
January 2020
I'm getting the same thing only I'm also getting the 'playlist unavailable' sometimes even just playing the regular game.
January 2020 - last edited January 2020 by EA_Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Gayerallday
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Every
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Nothing appear there no more event in the menu
What should be happening instead? Have my goal in the corner
Steps: How can we find the bug ourselves? I don't know
What the [Admin - removed] are you guys doing wake up all day and all night we have this problem and then no more event in the menu we want to plaaaaay give us the time [Admin - removed]
January 2020
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Mo_Zambeek
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. trying to play
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? ?
When did this happen? (dd.mm.yy hh:mm) 01/15//20 2:34 PM PST
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? It simply doesn't;t show my progress
What should be happening instead? It should be showing my progress
Steps: How can we find the bug ourselves? Load it up on a PS4 account that had progress
For a lot of the day, the Event was gone. Now that it's back, the 800 points I'd amassed have disappeared.
WTF?!?!?
January 2020
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Seaman_erra
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Seaman_fil
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I don't remember
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just died
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? More than twenty
When did this happen? (dd.mm.yy hh:mm) 15.01.19 11.00pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? All the event stats displayed in the lobby got resetted and u couldn't select any type of match in the lobby (Playlist unavailable)
What should be happening instead? See all the the achievements completed
Steps: How can we find the bug ourselves? Actually don't know but it would be ideal to give completed the achievements since a lot of players spent a lot of time to complete those in these two days or adding an extra day to do it again
No achievements at all