June 2020 - last edited June 2020 by EA_Kent
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB N/A
What is your gamertag/PSN ID/EA Account name? KDouble48
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? No
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Quest and Challenges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? unknown
When did this happen? (dd.mm.yy hh:mm) 23.06.2020
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? My daily challenges and the treasure hunt got set to a really high cooldown.
What should be happening instead? The cooldown should not be > 24h.
Steps: How can we find the bug ourselves? I don't know.
My daily challenges and the treasure hunt quest both got set to a really high cooldown. I don't think it should be that high.
[Admin - updated thread title for search results]
Solved! Go to Solution.
June 2020 - last edited June 2020 by EA_David
Hey everyone.
Edit: A server-side patch has been applied to address this issue, your quests should reset properly now.
Thanks for the posts, and sorry about that.
/Kent
June 2020 - last edited June 2020
good evening I have the same
June 2020 - last edited June 2020
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? ThighPriest1988
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Treasure pack menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 23 06 20 18:30
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I can't collect a treasure pack for 116 hours
What should be happening instead? It should only 20 hours
Steps: How can we find the bug ourselves? I dont know
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? ThighPriest1988
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Treasure pack menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 23 06 20 18:30
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I can't collect a treasure pack for 116 hours
What should be happening instead? It should only 20 hours
Steps: How can we find the bug ourselves? I dont know
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? ThighPriest1988
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Treasure pack menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 23 06 20 18:30
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I can't collect a treasure pack for 116 hours
What should be happening instead? It should only 20 hours
Steps: How can we find the bug ourselves? I dont know
I cant collect a treasure pack for 116 hours
June 2020
Same problem with me on PC (Origin), I have to wait 116 hours before the next treasure pack.
June 2020
I just had the same glitch. It sucks, the packs were helping me with crafting mats for the collection event.
June 2020
Same problem here on PC (Origin).
June 2020
I have the same issue as well but not only to treasure pack but my daily missions as well is on a 5 day timer.
June 2020
same problem on PC
June 2020
Same here on Xbox
June 2020
Same. Playing on pc.