May the fourth bonus crystal purchase 25%, no 50%

[TheGraySatyr]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Alcatel android version 7.0
OS Version Android 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 613965235
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased may the 4th bonus crystals at +25%. Was told from newsletter that if I purchased at 25%, then next purchase would be 50%. I did not get option, and when I bought same size crystal purchase, I did not receive the 50% bonus crystals. Thank you for your time.
Steps: How can we find the bug ourselves? It happened in purchase (Store/crystals) for may the 4th bonus. (Happened today 5/7)
Connection Type Mobile
Please select your region North America
Country United States

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Please see screenshots attached for reference.

[crzydroid · Accepted solution]

The newsletter states you have to buy the box and chest.

[crzydroid · Accepted solution]

The newsletter states you have to buy the box and chest.