Matchmaking taking significantly longer when queueing solo

by MatoruMT
Reply

Original Post

Matchmaking taking significantly longer when queueing solo

[ Edited ]
★★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GTX 1660Ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? MatoruMT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby while waiting for the matchmaking to find a game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for the matchmaking to find a game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 17.03.21 ~11:30CET
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The matchmaking takes an insanely long time to find a game (up to five minutes)
What should be happening instead? The matchmaking should take the normal time (5-30 seconds)
Steps: How can we find the bug ourselves? Uncheck the Option "FILL TEAMMATES" and ready up.

Additional Info: When the option "FILL TEAMMATES" was disabled and I ready up, then cancel the "Ready" state, check the box again, and I ready up again, it still takes really long to find a game, but with teammates.

Message 1 of 2 (150 Views)

Re: Matchmaking taking significantly longer when queueing solo

Community Manager

Hi @MatoruMT

 

The Apex Legends team has been investigating some issues with the fill/no-fill options. It sounds like that's most likely what's causing the issues you've been seeing as well. I'm afraid I don't have a time frame on when this may be fixed, but hopefully it will be sorted out soon. 


Thanks for your patience while this is under investigation. 

 

 

/Kent

Kent.png
Message 2 of 2 (113 Views)