Matchmaking into empty servers only #Xbox following May 22 patch

by SpicyBanana
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Original Post

Matchmaking into empty servers only #Xbox following May 22 patch

★★★ Apprentice

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Trying to play CS or GA and it matchmake into only empty servers on Xbox. Doesnt matter if I change server or ping site Always into an empty server
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/22/19
What time did you see the bug? (HH:MM AM/PM) All the time since patch
In what game mode did the bug occur? Capital Supremacy
What is your time zone? CTT - GMT + 8:00
Steps: How can we find the bug ourselves? Play CS or GA on Xbox
What happens when the bug occurs? Matchmake into empty servers
What do you expect to see? Partially full or full server to play the match in
Please select your region Europe
AMD or Nvidia Model Number

 Trying to play CS or GA and it matchmake into only empty servers on Xbox.
Doesnt matter if I change server or ping site

Always into an empty server

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Re: Matchmaking into empty servers only #Xbox following May 22 patch

Community Manager

Hi, @SpicyBanana 

 

If you're still getting put into empty servers try these steps below. If they don't work, let us know what NAT type you're on and whether it's IPv4, IPv6, or both. (That shows below the NAT type under the Xbox One Network Settings)

 

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Reboot the Network

  1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
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