Re: Map Texture Bug

by EA_cuervo
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Map Texture Bug

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 4090
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? TM
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. moomin and Mochii
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Happens on all Legends
Which Legends were your squad mates using (if applicable)? Happens on all Legends
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any worlds edge map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing the game as normal
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? From launching the game
When did this happen? (dd.mm.yy hh:mm) 20.07.24 22:00 PT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Parts of the map become glitchy. The texture becomes static-y and very green.
What should be happening instead? The map should be normal
Steps: How can we find the bug ourselves? Unknown

Picture of the bug during a team deathmatch 

 

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Re: Map Texture Bug

Community Manager

Hey, 

 

Thanks for reporting that and providing a DxDiag, that's very helpful. I've noticed that your GPU driver was last updated in May. Have you tried updating the GPU driver and check again to see if the problem persists?

 

Thanks, 

EA_CuervoAHQ

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Re: Map Texture Bug

Community Manager

Hey, 

 

Thanks for reporting that and providing a DxDiag, that's very helpful. I've noticed that your GPU driver was last updated in May. Have you tried updating the GPU driver and check again to see if the problem persists?

 

Thanks, 

EA_CuervoAHQ

Message 2 of 4 (463 Views)

Re: Map Texture Bug

★★★ Newbie

Thanks, looks like that fixed the issue at least on the TDM map. I haven't been able to check if Worlds Edge itself is fixed. 

Message 3 of 4 (451 Views)

Re: Map Texture Bug

Community Manager
@SeireiAki I'm glad it's fixed! Feel free to post again if you need anything else!

EA_CuervoAHQ

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