Makeup sliders revert back to default in Live Mode (Patch 1.108.289)

by roseboundfairy
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Original Post

Makeup sliders revert back to default in Live Mode (Patch 1.108.289)

[ Edited ]
★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1108.335.1020
What expansions, game packs, and stuff packs do you have installed? All packs available as of July 27th 2024
Steps: How can we find the bug ourselves? Create a custom makeup swatch in CAS and then enter Live Mode. The makeup will have reset to its default setting.
What happens when the bug occurs? The makeup in Live Mode resets as if a custom swatch was never made in CAS.
What do you expect to see? I want the makeup to look exactly the same in both Live Mode and CAS. I don’t want the custom swatches resetting.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Please fix this bug. It isn’t game breaking but it’s annoying when my sim looks different in Live Mode. 

 

 

Edit By Crinrict: Adjusted Title

Message 5 of 12 (2,126 Views)

Custom makeup swatches (still) bugged, revert to default when leaving CAS

★★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.289.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Go to any makeup category and select a custom swatch (existing prior to the latest update). Exit CAS.
What happens when the bug occurs? Makeup reverts to its default swatch
What do you expect to see? Makeup to look like it did before I left CAS
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

See attached screenshots for clowncore outcome vs how it looks in CAS. I managed to "fix" it by deleting the outfit entirely, leaving CAS, and redoing it again, no existing custom swatches included.

 

Interestingly, when troubleshooting/trying out the new copy makeup feature, I found that if I applied makeup to a category with multiple outfits included, then deleted one of the outfits, the game would randomly generate one in its place; for example, if I have 2 outfits in everyday and I apply the same makeup to both of them but then delete outfit 1 and leave CAS, using "Change Outfit" in Live Mode or re-entering CAS would show a completely random (except for the makeup previously applied) outfit in the outfit 2 slot. Weird bug, not sure if it's connected to this or if it needs its own thread.

Message 1 of 12 (2,146 Views)

Re: Custom makeup swatches (still) bugged, revert to default when leaving CAS

Community Manager

Hi there @tinyastrogeist 

 

There were 2 game updates released today, you should currently be on version 1.108.318.1020.

 

Please ensure your game is fully patched, and let me know if the issue persists. 

solaire.png

Message 2 of 12 (2,144 Views)

The update did not fix the problem with makeup

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Suomi
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.329.1020
What expansions, game packs, and stuff packs do you have installed? Horse ranch, Werewolfs, My wedding stories, Vintage glamour, Vampires, Toddler, Tiny living, StrangerVille, Spa day, Snowy escape, Seasons, Romantic garden, Realm of magic, Perfect patio, Parenthood, Paranormal, Outdoor retreat, Nifty knitting, My first pet, Movie hangout, Luxury party, Laundry day, Jungle adventure, Island living, Home chef hustle, Holiday celebration, High school years, Get together, Get to work, Get famous, Fitness, Eco lifestyle, Dream home decorator, Discover university, Dine out, Cottage living, Cool kitchen, City living, Cat&dogs, Blooming rooms, Crystal creations
Steps: How can we find the bug ourselves? Do make up the creation mode and then go back to game mode.
What happens when the bug occurs? I have updated my game and except for one thing, the updates and fixes seem to have been implemented. However, adjusting my makeup still doesn't work for me. I can make adjustments in the sim creation mode, but when I return to the game mode, the makeup adjustments have disappeared and the makeup is shown as the original version instead of the modified one.
What do you expect to see? With the updates that came in the last few days, it was agreed that the make-up made in the sim creation mode will also appear the same in the game mode. However, this has not happened to me.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

There pictures as an attachment.

Message 3 of 12 (2,124 Views)

Makeup Sliders Reset In Live Mode

★★ Novice

When I apply makeup and change its opacity, brightness, saturation and hue In The Sims 4 CAS, It resets as soon as i play in Live Mode. 

Message 4 of 12 (2,110 Views)

Re: Makeup Sliders Reset In Live Mode

★★★ Novice

This is happening to me as well Disappointed

Message 6 of 12 (2,050 Views)

Re: Custom makeup swatches (still) bugged, revert to default when leaving CAS

★★ Novice

The bug is still there, I just checked today, August 3rd

Message 7 of 12 (1,831 Views)

Re: Custom makeup swatches (still) bugged, revert to default when leaving CAS

★★★ Newbie

Also still happening to me on previously created Sims on 1108.335.1020.

Message 8 of 12 (1,780 Views)

Re: Custom makeup swatches (still) bugged, revert to default when leaving CAS

★★ Novice

@EA_Solaire The bug is still persisting. I really hope the team gets to it soon, please and thank you

Message 9 of 12 (1,480 Views)

Re: Custom makeup swatches (still) bugged, revert to default when leaving CAS

★★★ Newbie

Any fixes that anyone found? It’s just so frustrating when I wanna make a dude pretty and then he ends up looking like a clown lol

Message 10 of 12 (1,332 Views)