Major game crash problem

by kalooop
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Original Post

Major game crash problem

★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Killer__tj
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to load in after character selection and trying to change banner
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Changing banners or loading into a match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 8 may 2019 3:30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes and crashes
What should be happening instead? Loading into a match or banner menu
Steps: How can we find the bug ourselves? Put the banner pose on lifeline where she spins the heal on her finger and try to change the banner or load into a match with it

This bug is a major problem for me im a lifeline main and i cant even play lifeline now. 

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Betreff: Major game crash problem

[ Edited ]
★★ Novice

I have 100% exactly the same error and only if I have selected the Lifeline in the main menu or want to start a game with her. And when i close the game because its frozen i get the Error-Code CE-34878-0.

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Betreff: Major game crash problem

★★ Novice
I also have this problem. It only happens with lifeline.
Message 3 of 5 (335 Views)

Re: Major game crash problem

★★★ Newbie
I’ve had this problem also
Message 4 of 5 (289 Views)

Re: Major game crash problem

Community Manager

Hey all,

The crashes appear to be related to Lifeline and the team is working on it. We have more details around this here: https://answers.ea.com/t5/Technical-Issues/Known-issue-PS4-Lifeline/m-p/7858709/thread-id/41259

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Message 5 of 5 (254 Views)