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Madden H2H Rank

by joeytopjaybottom
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Original Post

Accepted Solution

Madden H2H Rank

★★ Novice

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? JoeyTopJayBottom
Date/time issue occurred 4 August
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Online head to head usually shows your rank, percentile, as well as your record on the main screen. Mine has completely disappeared, the same thing happened last Madden as well. I have already uninstalled and reinstalled the game with no luck. I would like a refund if this isn’t fixed.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to my online H2H page.
What happens when the bug occurs? The information is no longer there
What do you expect to see? My rank, percentile, and record
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? JoeyTopJayBottom
Date/time issue occurred 4 August 2019
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug When you play head to head you usually have a screen where you compare stats/it shows your record and percentile. My screen no longer shows my percentile or record. It happened last Madden as well to me. I bought this years Madden hoping it would t happen again, if it is not resolved I would like my money refunded.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By looking at the picture I post
What happens when the bug occurs? It doesn’t show my record or percentile
What do you expect to see? I expect to see my record and percentile.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Message 2 of 26 (522 Views)

Accepted Solution

Re: Ranking gone

Community Manager

Everyone, a fix for this issue has been identified and will be included in an upcoming update.

 

As the actual date of when this will be included is subject to change I will not post that right now.

 

Apologies for the inconvenience this has caused you all.

 

*marked as solution for player visibility

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Message 23 of 26 (246 Views)

All Replies

rank on madden 20

★★★★ Newbie

I can't see my rank on madden 20

Message 1 of 26 (514 Views)

Re: Madden H2H Rank

★★★★ Novice

It defeats the idea of wanting to play the game. Two years of this crap 

Message 3 of 26 (513 Views)

Re: Madden H2H Rank

[ Edited ]
★★★★ Novice

thought I was the only one, but I'm having the same issue

Message 4 of 26 (498 Views)

Re: Madden H2H Rank

★★★★ Novice

anything on this yet? my stats are still blank, I cant see my ranking

Message 5 of 26 (455 Views)

Re: Madden H2H Rank

★★★★ Newbie

The same thing happened to me madden 19 and it’s happening now I don’t even see a reason to play this game no more if I can’t ba ranked I was a top 110 player when this happened y’all really need to fix this fast

Message 6 of 26 (437 Views)

Re: Madden H2H Rank

★★★ Newbie
@joeytopjaybottom Bro did they help you out?? I’m done with madden if they can’t fix this
Message 7 of 26 (420 Views)

Re: Madden H2H Rank

★★★★ Novice

I've been seeing online that if you delete your custom playbook the stats come back, I deleted mine and the stats are still gone, smh

Message 8 of 26 (355 Views)

Re: Madden H2H Rank

★★★★ Novice

I deleted everything then re installed still no ranking showing...

Message 9 of 26 (336 Views)

Re: Madden H2H Rank

★★★★ Newbie

Same issue I have had the last 3 years and NO FIX!!! WTF EA!! FIX IT!!

Message 10 of 26 (319 Views)

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